Aisha, An existing client requesting an unpriced addition. The five-page website scope and $4,000 fee are already agreed. Halfway through, the client asks for an online booking integration that was not included. Its effort has not been estimated.
SayBold
That's too expensive.Level 04 / The extra request

Could you just add online booking? It should be a small change.

Hold the agreed scope while offering a constructive way to consider the addition.

01:00Response target · 1 minute

The five-page website scope and $4,000 fee are already agreed. Halfway through, the client asks for an online booking integration that was not included. Its effort has not been estimated.

Listener
Aisha, An existing client requesting an unpriced addition
Session
up to 6 minutes · 6 credits
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Assessed on Clear boundary · Impact assessment · Constructive options

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